Positive Yarn

November 5, 2008

People make the difference

Filed under: Employee relations — heathergooch @ 4:41 pm
Tags: , , , , , , ,

Last Saturday I was lucky enough to take a class from Jennie and Kathy from Studio Bead. While it was a bit of a comedy of errors at first (no one had the key to the church where our guild usually meets, so one member generously offered her house — which is both stunningly gorgeous and reaaally out of the way, especially when you’re the sixth car in a caravan on some very busy streets), when the eight of us finally got down to business at the dining room table, it was a lot of fun.

Two of the eight students had already taken classes at Studio Bead’s Copley, OH, headquarters. A couple others had done some beadwork in the past. But the rest of us were newbies to the process of crimping the clasps and tying the knots to make a piece of wire and some beads into a thing of beauty.

Because when you get 10 women together around a table, you’re bound to have lots of conversation, talk turned to how the studio offers more than 50 classes and actually is owned by a woman who relocated to Berkeley, CA. Jennie, who also assists her daughter, Katelyn, in an awesome children’s party/craft franchise (Noah’s Art Animal Workshops), is Studio Bead’s manager and trusted guide. All this I learned while trying not to embarrass myself with the crimpers, pliers, and other foreign tools. “You’re all needleworkers, so I assumed you knew everything about knots,” Jennie teased us, to which we replied in unison: “We don’t use knots!”

I believe every business owner would be so lucky to have employees like Jennie (not to mention Kathy, Tammy and the other Studio Bead staff, from what I hear). Jennie puts her heart and soul into the studio, but her loyalty to the owner, whom she’s known since they were both 5 years old, means she always respects the decisions and directions that come from the “California office.” In fact, it seems that success is built of mutual respect and trust, and never losing sight of the fact that beading is a creative outlet that is meant to be fun.

It’s just my food for thought today in this post-election season, where people relationships and skills were at the forefront of every debate — and probably will be for the detractors to chew on for the next four years to come.

Politics aside, I invite you to look at your employees and think about what shape your business would be in if you “ran” it from 2,000 miles away. Hopefully, you’re in Studio Bead’s situation: Your people would look out for your company’s best interests.

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